All the issues with our new caravan

Seems like the staff at the manufacturer don’t know how to tighten screws 😂

Thanks fella

A pdi should cover every part of the caravan including the awning rail.

as always a great video. I am now on my third Bailey. The Senator had water ingress in year three at the rear where rear fibreglass panel met the roof. Pegasus (all-tech) had water ingress at front lockers on both sides again year three service. My latest Unicorn Cadiz just had its third service and guess what, 60% damp reading at front (awning rail?) both sides. All caravans bought new by me and were repaired under warranty as the ‘vans were less than three years old. I am now waiting for latest repair. Maybe look at another manufacturer in future. Sad as reasonable caravans but at some £26k poor quality not helped by service dealer saying seals fail because they move. I also keep finding screws which have come out but hey thats an easy fix.

I was wondering why you have three leaves in your logo when there a four of you.... is it because Chloe is your favourite?

Hi Dan you are correct about being hand built and odd things going wrong. However last February I had the axle fault neither Bailey or Alko wanted to know and said it was my fault overloading or going over speed humps too fast. So i paid £1400 and had it fixed myself. Between February and now i have done 4 tows to Doncaster, Ilminster, Dorset and Morn Hill Winchester and axle gone again. No not paying for another fix so traded last friday to a 2015 Coachman VIP 565/4 where weight is more even over chassis not all over axle as Bailey have made them.

We also have the Phoenix 640 and love it but this holiday we started to convert the seating area into a double bed. Care should be taken when pulling out the slats but we could not get them to return without removing the draws and manually pushing the slats down the back. In the end we left the front seating area as a bed. Not impressed as the front area is only really two single beds not a useable double.

I’ve bought 2 brand new houses..... both times pages of A4 listings the faults ! Lucky with my Porsche Macan, no faults 👍. Saving for my first caravan so hope it goes ok but I am tempering my expectations 😂

The part at the end just seems like bailey have spoken to you and you’ve had to change your wording 🤷‍♂️😂
Either that or bailey crossed you palm with some money money 💰
Going well until then love the vids by the way! Keep um coming

Hi Dan the problem is these days most tradespeople are working on price work and price work is the death of good tradesmanship, and that comes from a tradesman who has been there
Great channel love the content still looking forward to the nighthawk Mk 2 review 👍

Watching this in full a year late. Been looking at the Phoenix + and I think the daft fridge opening is still the same. Take it it can’t have its hinges swapped like older caravan fridges?

Hi dan we have a bailey Rimini we find the seats all ways slip forwards in to the caravan have you any suggestions on how to cure this problem thanks john jean also luv your blogs

A hard bed would spoil the holiday!!

Really good review.
We have a Black Edition Unicorn Cadiz and our only issue has been the seating went flat straight away and we replaced it ourselves.
Nothing else yet except very minor bits which our dealer will sort at our convenience ( Couplands at Louth-- cant recommend them enough, excellent in every way)
Im trying to talk to Bailey about the seating in the unicorns as it has effected hundreds of people ( i have a group on fb) but apart from that we love it 😍

Another great video. Thank you, I am going to buy a Bailey single axel in Feb 2021 used, with rear fixed bed. I caravan alone with dog. Is there any advice you can give me. I live in Norfolk.

Very good Dan eye opener.

Hi Dan i just turned my table over to stop scratching worked for me

why didnt you get aldie cental heating ?

I find it incredible that this caravan was allowed to leave the factory with these shoddy couldn't care less faults it's not just Bailey I had a brand new eldiss motorhome nothing but trouble for 4years damp problems etc

So you when in to a caravan which as bin used and your complaining about defects 🤷🏻‍♂️

Sounds like it came from china & half a job done in construction,& no qaulaty control.

Hi Dan and family,
Any chance of an update on anything else that has gone wrong since you made this video? We have a 2019 Bailey Phoenix Vogue 642, and have had several small problems including me getting locked in the bathroom due to a faulty latch.

I've just bought a brand new Bailey...slightly worried now..🙄

It’s not unrealistic to expect a product to be right first time. By accepting that products will be faulty will result in manufacturers lowering there standards.

Unfortunately it’s a reflection on the industry in general. The quality control and ‘snagging’ are always done by the customer. On any van.

Is the electric hook up the other side for a reason? water /electric hook ups are separated for a reason?

Enjoyed this video and your feedback.

Thanks I’m a new at this and this helps,and your right always problems 👍🏻

We gave up Caravanning due to poor build quality. We struggled to get the awing through the awning rail, it was too tight. The new foam seating is very uncomfortable, the door locks are a joke (not fit for purpose) they are supposed to keep our caravan and us safe and secure they break easily. Yet Swift insists on using them over and over again, if they don't take customer complaints more seriously they will lose customers like us. Cupboard doors out of line. Cracked sink, leaking shower, uncomfortable memory foam mattress, blinds that let light in. The sink waste pipe kept coming off, causing floods under the sink. The pull- out slats were missing for the front bed. Poor sealant on exterior. Jokey wheel kept slipping, we had to replace it. Rear bed with middle toilet washroom people have had issues with the floor coming away at the rear. We pay a fortune for those caravans and I expect better build quality. Compared with older caravans, the build quality on a fancy new caravan is ridiculously poor. After three disastrous new Caravan purchases, we gave up in disgust. We will never recommend a New Swift Caravan to anyone. Great Video, only downside is the letting manufacture's of the hook. We are paying out a lot of money and I, for one, demand better from Swift.

Brand New Vauxhall Astra Sport, [3] months old and the gear box exploded from the inside out. Brand new Mazda both drive shaft's failed after [2] weeks and finally brand new Renault Scenic 4 mile and the engine failed. I gave up buying new cars. I now drive a 2003 Rover 4 years and no issues.

After a day caravan shopping, looking at new caravans it amazed me how many had cupboard and bathroom doors that were misaligned, wouldn't open or wouldn't close properly. Multiple brands. Disappointing.

Caravan and hopefully if I win it will make my caravan look as clean and tidy as yours cheers Dan👍🏼

But you did get preferential treatment, as you told them who you where at the end of conversation. Hence it was back with you in a very short space oftime. This for me deffinatly was not a independent review

That fridge issue! funny but would be annoying that.

Cheers Dan, not being a caravaner are self’s, but hopefully will be soon, I would expect things coming loose and falling off,because it’s being towed so going over bumps in potholes and uneven ground things will move, thanks again for your video they are much helpful,👍👍.

I have the same caravan as yourselves Ridgeway 642. my only on going problem is the Fridge makes a roaring noise like a small blowtorch.This sound is annoying and can be heard from over a meter away from the grills. I have fitted the fan modification as per your earlier video which has improved the cooling. This not had any effect on the noise situation. is your fridge quite on gas or does make the same sort of noise? Dometic are trying to say that this normal!!!!! but friends with other fridges working on gas make very little noise, Dometic literature state the operation is silent!!. Any comments you can make will be appreciated.

Can you not just oil the brakes to stop them squeaking?

I did mention the front marker light position and the difficulty in installing an air awning to one of the directors when we went on a factory tour. He said that they were aware of the problem, but to date nothing has been done to rectify the problem.

I am suprised that you did not mention the stupid location of the pull cord for the lights in the bathroom, it should be on the shower side, so you can turn them on as soon as you open the door.

This was a new caravan???? Reject it - they will never learn if we just continue to accept this level of build quality.

It’s not unrealistic to have high expectations when spending £30k. Stop apologising for these poor quality standards.

Keep watching your videos as we went out this weekend in our new to us Bailey Cadiz . Other than freezing pipes. We love it but we are aware of issues. Thanks Dan.

I've , been a Caravanner since 1983, and have had a few Caravans, I've always been adamant that the designers are not Caravanners, because I have very rarely found zero design faults, I have only had one brand new one, and we stored that inside over winter, getting it out the following season it absolutely poured in, after contacting the dealer and manufacturer, we found that they used water based sealant and it shouldnt be stored indoors at all, thankfully after a lot of wrangling we got it fixed thanks to the CCC. back to today I have yet another leaking Caravan, sadly I cant see it being fixable without it costing more than it's worth, but hey ho, lets keep accepting these poorly designed overpriced boxes and they will keep producing them

I’ve always wondered why the tall fridges in Bailey vans open either side. Now I know why

" 4 hours to build a Bailey"!!!

Re-watching this and all seems very much more relevant now. Some funny design choices by Bailey, things that slowly get changed over the revisions.

Had mover probs turned out to be a broken wire inside the remote lucky am good with a soldering iron as its£145 for a new 1 and you got to pair it to the control box

Hi Dan, great vlog again!! We have a 640 in our sights and was Just wondering if you ever did a follow up video re replacing the Duvalay mattress for the island bed with etc? Many thanks.

Buying a caravan is a big investment for something which is sub standard with a very short lifespan.

All these issues apart from the breaks are down to poor build quality.