Redefining CRM: Stéphane Garnier on Building DashAPI for Founders | SaaS Founder Stories

In this episode of SaaS Founder Stories, David Brennan chats with Stéphane Garnier, co-founder of DashAPI, a revolutionary CRM designed to simplify data integration and automate workflows using AI. DashAPI transforms the CRM experience from complex, outdated systems into a seamless, user-friendly tool that helps founders, marketers, and sales teams stay on top of their game. 🚀

Stéphane shares the journey of building DashAPI, the challenges of defining the right product-market fit, and how the Alchemist Accelerator program helped him discover the critical problems founders face with existing CRMs. This episode is packed with valuable insights for SaaS founders on how to pivot your product, redefine customer needs, and leverage AI to build smarter, more efficient solutions.

💡 Key Topics Covered:
How DashAPI simplifies CRM for marketers and sales teams with AI.
Identifying product-market fit and evolving from a feature to a full product.
The value of customer feedback and mentorship in building successful SaaS products.
How Alchemist Accelerator helped refine DashAPI’s vision.
The future of CRM: from complex systems to AI-powered service as a software.

Sound Bites
"We want to define ourselves as customer relationship magic."
"It's just like moving from Yahoo to Google."
"We cover the full spectrum."

Chapters
00:00 Introduction to Dash API and CRM Innovation
03:01 The Role of AI in CRM Usability
05:49 Identifying the Ideal Customer for Dash API
08:57 Challenges in Defining the Product
12:01 The Value of Community in Founding
14:53 Closing Thoughts and Future Outlook

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🎧 Listen on Spotify: https://open.spotify.com/episode/1P9rqcb6vNu4pjJi2RLAMf?si=SBDl1o-iR3SwV0DGWxXGzg
🔗 Follow David Brennan on LinkedIn: https://www.linkedin.com/in/david-brennan-mba-7798b46a/
🔗Are you a SaaS Founder? Want to be a guest? https://www.arkeoai.com/book-your-saas-founder-stories-interview
🔗Learn more about Arkeo AI: https://www.arkeoai.com/

#SaaS #CRM #StartupGrowth #FounderStories #AIinCRM #ProductMarketFit #SaaSFounders #AlchemistAccelerator #CustomerRelationshipManagement #TechInnovation

Тэги:

#SaaS #CRM #AI_in_CRM #SaaS_Startup #Product_Market_Fit #Startup_Growth #SaaS_Founders #Founder_Stories #Customer_Relationship_Management #Alchemist_Accelerator #Tech_Innovation #SaaS_Product_Development #AI_Solutions #Sales_Automation #Marketing_Automation #SaaS_Scaling #DashAPI #AI-powered_CRM #SaaS_Tools #Startup_Advice

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