Big Brake Upgrades | Is Bigger Better With Wilwood Brakes

On the ram 1500s going from a 13 inch rotor to a 16 inch rotor, it’s a night and day difference, way better!

I recently had the misfortune of dealing with Wilwood Engineering, and I must say, their customer service is beyond terrible. After spending $4,000 on a product that was supposed to offer me security, I found myself dealing with a string of issues that no "regular Joe" should have to endure.

Firstly, the product itself started showing problems far too soon. Despite not using it for racing or any other heavy-duty purpose, it failed, leaving me stranded and frustrated. My truck, which is the heart of my business, has been down for over a week, costing me significant amounts of money. Wilwood Engineering knows this, yet they continue to deflect responsibility and fail to take ownership of their faulty product.

When I reached out for assistance, I was met with delays and excuses. Their representative told me to expect another 2-3 weeks of waiting, which is simply unacceptable. Even worse, the only way they'd expedite the service was if I agreed to cover the labor costs myself—adding insult to injury after already investing so much money.

I made it clear that every day this issue remained unresolved, I would be voicing my dissatisfaction online. Despite this, their responses were indifferent at best. It could still be a month before they make it right, if they even do at all.

In summary, Wilwood Engineering has not only failed to provide a reliable product but also demonstrated an alarming lack of regard for their customers. Save yourself the headache and look elsewhere for your automotive needs. This company does not stand behind their products or their customers.

if a little is good, more is better, too much is just right.