Bringing Needed Care to Rural PA – The Department of Psychiatry and Behavioral Health at Geisinger

Geisinger, an integrated health system serving rural central Pennsylvania, is addressing the critical need for mental health care in underserved communities by expanding Behavioral Health services through virtual care. By creating surge capacity and integrating virtual providers into locally aligned multidisciplinary teams—known as virtual Integrated Practice Units (vIPUs)—Geisinger enhances both inpatient and outpatient care. This innovative approach, inspired by Harvard Business Review’s “The Strategy That Will Fix Healthcare,” connects virtual and local providers to deliver coordinated, community-focused care. Through this model, Geisinger is ensuring that virtual care becomes a seamless part of the healthcare continuum, strengthening access and support for patients at risk.

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