Philippines’ GCash Eyes Digital Bank License in Lending Push

Monitoring.

The interviewers don't know anything. Shout out Martha for being Awesome.

Gcash is always down like almost everyday. . usually aroung 6-8pm. .

We hope there's another alternative. Gcash loan services are just another predatory shark loan.

Union bank

But GCash app is already slow even sometimes Pin code is not sent to your mobile and ofentime it's down. I hope they fix that before adding another load that can straine their server. Kaya nga may paymaya pa Ako at mas madalas ko na gamitin Yun kaysa gcash.

Can we call them when there is a problem with your account?

With Gcash, you won't get your money back in case something goes wrong with the transactions

Please lower the procesing fee in your GLoan service it's too high

GCash must expand and improve your services so that Philippines have its own superchat . We dont want WeChat because China will spying all our daily movements.

their loan interest rates are just as bad as the banks... don't bother...

Fix the app, always crashing

hmmm I smell exploitation of the poor here

THEY HARRASS LOANERS. DONT TRUSH GCASH

She's clearly trying to keep limited with her anwers as to not leak any valuable information. Morons.

I been using the gcah for about 8yrs now.,i trust gcash.,

Meanwhile china troops watching this and thinking let's scam the gcash
Philippines 😅

It will be to compete with Maya Bank.

Something’s different with how she delivers her key messages. Even the tone of voice doesn’t show excitement or belief on their product.
Were the questions provided before this interview and she’s reading off from a script?

Sigh, we didn't really get much depth from her. Everything is already in the headline. :(

GCash/Ms. CEO, you have a very poor customer service and security, and lot of Filipinos are becoming impatient in getting assistance from the problems they’re encountered and continuously encountering with your system/app. Filipinos were and are losing lots of cash. You’re profiting too much and yet having a hard time addressing your customers concerns.

They just want capital from investors while the Gcash System cannot even handle its current customers. Thinking of expansion while having a terrible customer service/support sucks.

Gcash loan rates are predatory to the mass of the Philippines. Also has a shitty customer service.

A digital banking license means implementing stricter banking controls, which defeats the whole purpose of people availing of their services. The last thing we need is the bank asking for documents like the Inquisition whenever we want to withdraw our OWN money.

Isn't it tempting to use the massive cash horde loaded by users as a reserve for creating fiat money to loan out?

Very cumbersome app. more time wasted by custoner & cashier compared to paying w/ cash or credit card. Randomly force upgrades even while users is about to pay at the cashier, & on top of that, mandatory ads before & after doing a transaction

Bad customer service, shoddy ads filled app that sneakily add fees w/o user noticing,... very typical of predatory practices of Phil big businesses

Gcash isn't consumer friendly - poor customer service, apps loaded w/ ads, and worse still, sneakily making their app automatically tick an option to insure money tranfer for a fee, which many consumer don't motice thereby adding a surcharge for fund transfer. COMPARE it to APPLE PAY.. a world apart...

Gcash has very poor costumer support because it is separated fr globe center. If you call the 2882, would take forever. Other digital the rural banks e.g. seabank could be a good alternative in the long run

Why is IPO being discussed for Gcash? Aren’t they part of Globe? So they are already public.

Fintech is the future. I'll buy shares from gcash on day 1 of IPO. I'm already invested in digiplus online gambling. Money is gooood.

The proliferation of online casino in the Philippines and now their push for their lending business which of course have outrageous interest rate just like any other online lending in the Philippines will only result for further exploitation of the masses with little to no financial literacy.

Gcash is your new loan shark 🎉

CEO is not convincing. They need to improve their service, they can start by removing the cash in fees, even their own bank BPI to Gcash has cash in fees now like wtf.

competing with loan sharks? so they are basically going after high risk loans. the ones that banks wont touch

CEO does not inspire confidence

lol good luck with that

Watching from Philippines

The Philippine government should legalize market competition. Telecom and tech is not even Ayala's expertise, meanwhile they were many telecom and internet firms tried to enter the Philippine market, instead they were bombarded with hundreds if not thousands of bureaucratic paper documents, which discourage them to invest. The Philippine economy is not even market based economy rather it is operated by very few largest corporations, competition is non-existent, the reason energy, telecom, internet, aviation, healthcare, utilities are not very competitive in terms of pricing, services and simplicity.

GCASH zucks

focus on customer care, ballooning customer dissatisfaction is the one preventing gcash from continuing to grow and pulling away further from the pack.

how the hell are these people running ayala. they can't even give a clear answer.

Kishida🔨🌎👏

❤❤😊😊

This is a nice thing and this type of banking should be expanded.