Customer Pathways - Helen Kontozopoulos, ODAIA

Customer surveys and focus groups are the typical tools for understanding customer needs, but they don't accurately reflect the customer experience. ODAIA Co-Founder & Chief Growth Officer Helen Kontozopoulos explains how artificial intelligence can help businesses better assess how customers interact with their brand and improve customer experiences as a result. Supported by BDC Capital's Women in Technology Venture Fund.

Тэги:

#Helen_Kontozopoulos #odaia #artificial_intelligence #machine_learning #customer_journey #customer_experience #customer_acquisition #globalive_media #michael_bancroft #entrepreneurs #startups #venture_capital #bdc #women_in_tech #women_in_business #women_in_stem #software #algorithms #sales #marketing #customer_pathways #silicon_valley #san_francisco #investing #investments

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