The Secret to Delivering SERVICE EXCELLENCE

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How can you get ahead of your competition and stay there? At the end of the day, your business lives and dies based on its service. Why? Because service is creating value for someone else, and the only way a business ever turns a profit is by creating more value.

So if you want to be the first choice for customers, employees, vendors, and partners today and tomorrow (and beyond!)... you need to build a culture that excels at producing ever more value. That’s how you keep your competitors playing catch-up, while you keep expenses low, revenue high, and customers happy.

Watch the video to see what I mean…

#customerservice #customerexperience #customer #businessgrowth #businessideas

Ron Kaufman is an expert in Leadership Training, developing Customer Experience, and Customer Service Culture. He is also a renowned Keynote Speaker and New York Times Bestselling Author for the book “UPLIFTING SERVICE".

Ron and his team deliver powerful insights and global best practices, enabling organizations to gain a sustainable competitive advantage through service excellence. The methodology developed by Ron over decades includes a proven architecture of service principles, leadership rules, and internal service culture that apply across all industries and cultures.

For decades Ron has been leading a business consultancy that helps companies on every continent build a positive culture of uplifting service to deliver real business results. He focuses on creating productive, uplifting service experiences to inspire your customers, energize your team, and transform your service game.

Notably, Ron has uplifted teams at Google, Harvard Business School, Singapore Airlines, Changi Airport, General Motors, Johnson & Johnson, Coca-Cola, Marina Bay Sands, LUX* Resorts, Microsoft, PWC, FedEx, BMW, Adecco, American Express, JP Morgan, and more.

If you enjoyed this video you may want to watch Ron in action again here: https://www.youtube.com/user/RonKaufman

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Тэги:

#customer_service_video #customer_experience #customer_loyalty #Service_Excellence #service_culture #service_education #Ron_Kaufman #Uplifting_Service #service_value #service_assessments #customer_service_assessment

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