In this video, we guide seniors through the process of obtaining a free phone via Medicare, discussing eleven crucial steps - from checking eligibility, researching providers, and understanding cell phone plans, to choosing the ideal phone and ensuring quality customer service. We also discuss the federal Lifeline Program and the importance of checking for hidden charges. On top of that, we emphasize the significance of reviews and the necessity of selecting simple phone models for tech-challenged individuals. A must-watch for senior citizens aiming to broaden their understanding of free phone services available for them!