Psychology and ELT - 5 Tips for Effective Communication

A brilliant clip for those preparing oral exams (and a 'must watch' for students of Business English). Dr Adam Grant introduces us to the counter-intuitive notion that to be effective communicator an in-your-face approach might do more harm than good. Instead, if we appear less self-assured, more prepared to listen to others and more tentative in the way we talk we make a far better impression and the conversation is more likely to be a win-win situation. Having worked in the past as a Cambridge ESOL oral examiner for more than 10 years, I know that this is precisely the attitude that top scorers adopted in the interactive part of the interviews.
It goes without saying that this approach is potentially even more useful for business people. The 5 tips that Dr Grant gives at the end can form the basis of an entire lesson on effective negotiation / communication skills.

[NB: I do not own the copyright to this video clip. I have uploaded it here for educational purposes].

Тэги:

#+psychology #+Business_English #+oral_exams #+interview #+negotiations #+interaction #+communication #+conversation #+oral_skills #+exams #+elt #+esl #+tesol

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