Shep Hyken

Shep Hyken Amazing Customer Service Taxi Cab Story by Customer Service Speaker 06:22
Shep Hyken Amazing Customer Service Taxi Cab Story by Customer Service Speaker Shep Hyken: Customer Service & CX Expert 467,492 17 лет назад
Shep Hyken’s Speaking Highlight Reel - Bureau Friendly 04:21
Shep Hyken’s Speaking Highlight Reel - Bureau Friendly Shep Hyken: Customer Service & CX Expert 75 4 месяца назад
Three Things You Must Know About How to Deal with Angry Customers 03:24
Three Things You Must Know About How to Deal with Angry Customers Shep Hyken: Customer Service & CX Expert 159 8 дней назад
Respect: The Foundation of Exceptional Customer Service 03:25
Respect: The Foundation of Exceptional Customer Service Shep Hyken: Customer Service & CX Expert 454 7 месяцев назад
Moment of Truth Keynote: Shep Hyken Airline Success Story 04:56
Moment of Truth Keynote: Shep Hyken Airline Success Story Shep Hyken: Customer Service & CX Expert 31,396 6 лет назад
The Art of Saying 'No' Without Losing Clients 03:22
The Art of Saying 'No' Without Losing Clients Shep Hyken: Customer Service & CX Expert 567 8 месяцев назад
Partnering with Customers to Co-create an Amazing Customer Experience 23:56
Partnering with Customers to Co-create an Amazing Customer Experience Shep Hyken: Customer Service & CX Expert 115 4 месяца назад
The Surprising Way to Instantly Become More Interesting 03:26
The Surprising Way to Instantly Become More Interesting Shep Hyken: Customer Service & CX Expert 358 3 месяца назад
Copy This Tactic from Bill Gates 02:26
Copy This Tactic from Bill Gates Shep Hyken: Customer Service & CX Expert 50 4 месяца назад
Win the Customer, Not the Argument 03:07
Win the Customer, Not the Argument Shep Hyken: Customer Service & CX Expert 762 11 месяцев назад
Deliver Outstanding Customer Service - Shep Hyken - Customer Service & Business Keynote Speaker 13:31
Deliver Outstanding Customer Service - Shep Hyken - Customer Service & Business Keynote Speaker Gold Stars Speakers Bureau 21,728 12 лет назад
Customer Service is More Than Just Being Nice Says Shep Hyken 03:26
Customer Service is More Than Just Being Nice Says Shep Hyken Shep Hyken: Customer Service & CX Expert 1,094 11 лет назад
What Will Your Customers Give Up for a More Convenient Experience? Time, Service, or Price? 03:36
What Will Your Customers Give Up for a More Convenient Experience? Time, Service, or Price? Shep Hyken: Customer Service & CX Expert 182 1 месяц назад
Don't Annoy Your Customers by Having Them Repeat Themselves Again and Again 03:55
Don't Annoy Your Customers by Having Them Repeat Themselves Again and Again Shep Hyken: Customer Service & CX Expert 998 8 лет назад
Shep Hyken reveals how ‘dangerous customers’ and employee experience impact customer retention 18:23
Shep Hyken reveals how ‘dangerous customers’ and employee experience impact customer retention CBT News 1,005 4 месяца назад
Can't Answer A Customer's Question? Do This 02:31
Can't Answer A Customer's Question? Do This Shep Hyken: Customer Service & CX Expert 106 2 месяца назад
Do You Know the Difference Between Customer Service & Customer Experience? 03:08
Do You Know the Difference Between Customer Service & Customer Experience? Shep Hyken: Customer Service & CX Expert 3,912 1 год назад
5 Surprising Reasons Customers Leave (Even with Great Service) 03:49
5 Surprising Reasons Customers Leave (Even with Great Service) Shep Hyken: Customer Service & CX Expert 251 1 месяц назад
Phenomenal Customer Service - Shep Hyken - Training Video 04:21
Phenomenal Customer Service - Shep Hyken - Training Video Seminars On Demand 9,538 11 лет назад
Shep Hyken - Customer Service and Experience Keynote Speaker 05:20
Shep Hyken - Customer Service and Experience Keynote Speaker BigSpeak Speakers Bureau 179 6 лет назад

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