Itsm Academy

Virtual Classroom Guide by ITSM Academy 00:48
Virtual Classroom Guide by ITSM Academy ITSM Academy 463 3 года назад
ITSM Academy Webcast | Metrics That Matter – The Metrics Of Shift Left 58:09
ITSM Academy Webcast | Metrics That Matter – The Metrics Of Shift Left MetricNet 204 3 года назад
Putting the Pro in Process Design, an ITSM Academy Webinar 52:17
Putting the Pro in Process Design, an ITSM Academy Webinar ITSM Academy 234 7 лет назад
CSI - Status Quo or Status Whoa? an ITSM Academy Webinar 48:44
CSI - Status Quo or Status Whoa? an ITSM Academy Webinar ITSM Academy 89 6 лет назад
Q&A for Putting the Pro in Process Design, an ITSM Academy Webinar 19:30
Q&A for Putting the Pro in Process Design, an ITSM Academy Webinar ITSM Academy 34 7 лет назад
Why Choose ITSM Academy for Your Training? 02:57
Why Choose ITSM Academy for Your Training? ITSM Academy 2,217 11 лет назад
The Metrics Monster Returns! With Mike Cardinal - an ITSM Academy Webinar 01:08:49
The Metrics Monster Returns! With Mike Cardinal - an ITSM Academy Webinar ITSM Academy 167 6 лет назад
QA Session: The Metrics Monster Returns! With Mike Cardinal - an ITSM Academy Webinar 34:25
QA Session: The Metrics Monster Returns! With Mike Cardinal - an ITSM Academy Webinar ITSM Academy 60 6 лет назад
Site Reliability Engineering: An Enterprise Adoption Story - an ITSM Academy Webinar 56:31
Site Reliability Engineering: An Enterprise Adoption Story - an ITSM Academy Webinar ITSM Academy 3,214 7 лет назад
ITSM Academy Lifecycle VS Capability - Which Path is Right for You 04:40
ITSM Academy Lifecycle VS Capability - Which Path is Right for You ITSM Academy 415 11 лет назад
ITIL® Generic Roles and Responsibilities 05:25
ITIL® Generic Roles and Responsibilities ITSM Academy 5,553 11 лет назад
Secrets of a ScrumMaster: Agile Practices for the Service Desk with Donna Knapp, ITSM Academy 01:15:26
Secrets of a ScrumMaster: Agile Practices for the Service Desk with Donna Knapp, ITSM Academy ITSM Academy 983 9 лет назад
Cut the ITIL Anchor, Raise the ITIL Sail with Matt Hooper, an ITSM Academy Webinar 01:20:57
Cut the ITIL Anchor, Raise the ITIL Sail with Matt Hooper, an ITSM Academy Webinar ITSM Academy 176 7 лет назад
ITSM Vs ITIL | Key Difference Between ITSM and ITIL | ITIL Vs ITSM | The Knowledge Academy 04:17
ITSM Vs ITIL | Key Difference Between ITSM and ITIL | ITIL Vs ITSM | The Knowledge Academy The Knowledge Academy 860 5 месяцев назад
State of ITSM and... 2023 01:01:32
State of ITSM and... 2023 ITSM Academy 558 1 год назад
The Anatomy of XLA: eXperience Level Agreements with Alan Nance 55:13
The Anatomy of XLA: eXperience Level Agreements with Alan Nance ITSM Academy 2,399 5 лет назад
State of ITSM and... 2022 01:07:33
State of ITSM and... 2022 ITSM Academy 410 2 года назад
Agile Service Management - Where ITIL Meets Agile, with Donna Knapp 59:14
Agile Service Management - Where ITIL Meets Agile, with Donna Knapp ITSM Academy 14,746 8 лет назад
The Agile Process Owner with Donna Knapp, ITSM Academy 58:35
The Agile Process Owner with Donna Knapp, ITSM Academy ITSM Academy 647 9 лет назад
ROI of ITSM 57:22
ROI of ITSM ITSM Academy 474 7 лет назад

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